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Operations Center Engineer

  • Hybrid
    • Belgrade, Beograd, Serbia

Maintain virtual and network infrastructure, monitor systems, manage tickets, update documentation, track time, and support digital and AI transformation initiatives.

Job description

  • Maintenance of virtual infrastructure and basic support in the operation of network infrastructure.

  • Use of the ticketing system.

  • Monitoring and continuous monitoring of received alarms.

  • Use of time tracking software.

  • Updating and creating documentation required for day-to-day work processes.

  • Contributes to the development and implementation of digital and AI transformation initiatives.

Job requirements

  • Ability to work in shifts

  • Basic knowledge of Windows and/or Linux OS.

  • Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS).

  • Experience in working with virtualization technologies (Hyper-V, VMware, Ovirt, KVM, XenServer…).

  • Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..).

  • Advanced level of English knowledge.


Nice to have:

  • Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…).

  • Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis).

  • Experience working with: Apache, NginX, Postfix, Dovecot, MySQL/MariaDB.

  • Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL).

  • Knowledge of computer networks at CCNA level or equivalent.

  • Experience with working in ticketing systems.

  • Experience in using monitoring platforms.

  • Proficiency in the English language.

  • Proactivity, curiosity, and openness to ongoing development and growth.


What we offer?

  • Work with a team of talented professionals who value collaboration, curiosity, and continuous learning.

  • A culture that encourages initiative, innovation, and open communication.

  • Hybrid work model — a mix of office and remote work for optimal flexibility.

  • Opportunities for continuous growth through mentoring, certifications, and professional development programs.

  • Competitive benefits package including private health insurance, wellbeing programs, social events, and a referral bonus program.

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