Operations Center Engineer

  • Belgrade, Serbia

Operations Center Engineer

Job description

  • Customer support in the use of Mainstream cloud and hosting platforms, as well as public cloud infrastructure (AWS, Azure, GCP);
  • Maintenance of virtual infrastructure and basic support in the operation of network infrastructure;
  • Use of the ticketing system;
  • Monitoring and continuous monitoring of received alarms;
  • Use of time tracking software;
  • Updating and creating documentation required for day-to-day work processes

Requirements

  • Ability to work in shifts
  • Knowledge of Linux operating systems at a close level to LPIC-1 / CompTIA Linux+;
  • Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS); 
  • Experience in working with virtualization technologies (Hyper-V, VMware, OnApp, XenServer…);
  • Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..);
  • Advanced level of English knowledge

Nice to have:

  • Experience working with one of the popular public cloud platforms (AWS, Azure, GCP);
  • Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…);
  • Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis);
  • Experience working with: Apache, NginX, Postfix, Dovecot, MySQL / MariaDB;
  • Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL…);
  • Knowledge of computer networks at CCNA level or equivalent;
  • Experience with working in ticketing systems;
  • Experience in using monitoring platforms.

Benefits which we offer:

  • Work in a dynamic team where new ideas and open communication are quite valued;
  • High possibility of personal and professional development within the company;
  • Continuous training through mentoring programs, internal and external training and certifications;
  • Flexibility to combine remote working and working at the office.
  • A range of benefits that include private health insurance;
  • Work in a modern space in an attractive location.