IT Administrator

Providing support to employees in resolving technical issues related to hardware and software

Maintaining computers, laptops, printers, and other peripheral devices

Managing user accounts in Active Directory

Assisting with VPN configuration and installation

Providing support for the Office 365 platform and other internal tools

Implementing data security measures

Communicating and coordinating with external service providers

Supporting a group of clients who primarily receive support from external partners

Managing the procurement process of IT equipment for employees and maintaining equipment inventory

Training employees on the use of IT systems, tools, and security best practices

Preparing support reports and identifying issues that require long-term solutions

Documenting internal IT support procedures and creating user guides

Performing other tasks related to employees' IT needs

Responsible for regional operations in line with the company’s business activities and established practices

Minimum of 2 years of experience in a similar role is preferred

Advanced computer literacy

Advanced level of administrative support in Microsoft Office suite

Strong communication skills

Approachability and orientation toward end users

Advanced knowledge of English, with the ability for professional communication